Frequently
Asked
Questions

Modern Media works with modern brands looking to stand out online. Whether you're a startup building from scratch, an established business ready for a rebrand, or a growing company that needs stronger digital performance — if you're serious about your online presence, we're the right fit.

Simply reach out via our contact page or email us directly at lysergicluis@gmail.com. We'll schedule a discovery call to understand your goals, then put together a proposal tailored to your project.

Yes. As a digital agency, we work remotely and collaborate with brands globally. Our processes are built for async communication, so location is never a barrier to great work.

We're a creative performance agency offering a full stack of digital services — including web design and development, brand identity, content strategy, and digital experiences built to convert. Our work bridges aesthetics and performance so your brand doesn't just look great, it grows.

We work both ways. You can bring us in for a single focused deliverable — like a new website or a brand refresh — or engage us as your full-service creative partner across design, content, and digital growth. We scope each project based on what you actually need.

We combine high-impact creative with performance thinking. Most agencies optimize for one or the other — beautiful design that doesn't convert, or performance campaigns with no soul. Modern Media is built to do both. Every deliverable is designed to look exceptional and produce measurable results.

Every engagement starts with a discovery phase — we learn your brand, goals, and audience deeply before a single pixel is placed. From there we move through strategy, creative concepting, production, and delivery with clear feedback checkpoints throughout. You're always in the loop, never in the dark.

Project timelines vary depending on scope and complexity. Get in touch to discuss your specific project and we'll give you an accurate timeline during the proposal stage. We don't rush work — quality takes the time it takes — but we always honor agreed deadlines.

Revision rounds are outlined per project in your proposal. We structure feedback cycles to be efficient and directional — you'll always have clear opportunities to steer the work before we finalize. For specifics, contact us and we'll walk you through what's included for your project type.

We offer transparent, project-based pricing outlined in our Pricing page. Every project begins with a clear proposal so you know exactly what's included and what it costs — no hidden fees, no scope creep surprises.

Yes, we typically require a deposit to kick off a project. This ensures commitment on both sides and lets us allocate dedicated time to your work. Payment structure details are included in every proposal. Reach out to learn more about how billing is structured for your project.

Yes. For clients who want ongoing creative support — whether that's content production, digital strategy, or site maintenance — we offer retainer arrangements. This is the best way to work with us if you need consistent, high-quality output month over month. Contact us to discuss what an ongoing engagement could look like for your brand.